Refund Policy

Thirty day money back guarantee

Your purchase will be refunded for a period of 30 days from date of purchase.

ESET Software is the best antivirus product in the world! However we understand that for some reason you wish to have your money refunded.

If there is a problem with the function or operation of your ESET Software please let us know so we can help you resolve the problem. Computers are complex things and other software may be causing what you are experiencing. It is not necessarily ESET that is causing the problem.

Original credit card transactions will be refunded using the same credit card information that was used to purchase ESET. The refund will be credited back to your credit card.

Refunds where a check was used to purchase ESET will require a copy of the check (front and back) faxed to us at 253.276.0135. We will also need your complete license information. Your refund check will be sent to you as soon as these are verified.

We're sorry to see you go. If there is anything we can do to help you please let us know.